Description: Call center quality monitoring solutions by coordinated systems, leading developer of call monitoring, and call center quality assurance.
Details: Our core solution, Virtual Observer, allows you to "Start Small and Think Big"!
Coordinated Systems, Inc. delivers enterprise ready call center quality monitoring, random sample call recording and 100% call logging at an incredible value. We specialize in providing solutions to mid-size and large customer service centers recording a sampling of agent calls in single or multiple locations. Virtual Observer can be up and running and creating better trained employees in rapid time. Find out why Virtual Observer is making huge inroads against the competition - schedule a VO demo today!
When purchasing the Virtual Observer call center quality monitoring suite, you have the option to record select calls instead of recording all calls, which requires many more channel licenses, and a corresponding higher budget. We've always differentiated ourselves by providing "big budget" features at "small budget" prices, thus establishing the middle ground between low-end recording devices that simply record calls and allow for playback and high end complete call center suites that can overwhelm buyers with features they will never even use.
URL: http://www.csiworld.com/
|
